Customer Privacy Notice


What Does Drake Bank Do With Your Personal Information?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number and transaction history
  • Account balances and payment history
  • Credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice.

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customer’s personal information; the reasons Drake Bank chooses to share; and whether you can limit this sharing.


Reasons we can share your personal informationDoes Drake Bank share?
Can you limit this sharing?
For our everyday business purposes-
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
YES
NO
For our marketing purposes-
to offer our products and services to you
YES
NO
For joint marketing with other financial companies
NO
NO
For our affiliates’ everyday business purposes-
information about your transactions and experiences
NO
WE DON'T SHARE
For our affiliates’ everyday business purposes-
information about your creditworthiness
NO
WE DON'T SHARE
For nonaffiliates to market to you
NO
WE DON'T SHARE

Questions?

Contact one of our Customer Service Representatives at (651) 224-5000


Who We Are

Who is providing this notice?

Drake Bank


What We Do

How does Drake Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Drake Bank collect my personal information?

We collect your personal information, for example, when you:

  • open an account or apply for a loan
  • make deposits or withdrawals from your account or pay us by check
  • use online banking or use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purpose – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.


Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Plato Holdings, Inc.
Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Drake Bank does not share with nonaffiliates so they can market to you.
Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Drake Bank does not jointly market.

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Rev 09/2012

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